This section includes questions most commonly ask to our Customer Support Service. Please take a minute to see if you can find the answer to your question here. If you cannot find the information you need, contact our Customer Support Team, who will be happy to help you.
1. How easy is it to use?
2. What kind of guarantee do we get from the product?
3. Is technical support available at any time?
4. How often is your site updated?
5. What does your software do?
6.Can Power Compress convert license protected DVR-MS files?
- How easy is it to use?
The software is designed so that any type Windows XP Media Center Edition user, from beginner to advanced, will easily install, and compress recorded TV Shows.
- What kind of guarantee do we get from the product?
When you purchase the product, you will have a 7-day money back guarantee if you are not satisfied with the product.
- Is technical support available at any time?
Yes. We offer technical support 24/7 using a combination of phone, email and the latest in Web-Chat to accommodate the needs of our customers.
- How often is your site updated?
The site is updated on a weekly basis, so you will be able to get up-to-date information on the latest upgrades available for Power Compress™.
- What does your software do?
Power Compress™ software makes it easy for you to convert your recorded TV shows from dvr-ms to Windows Media format. Now you can convert all your recorded video files and save a lot of space on your hard drive.
You can use the advanced settings to change the video frame size, frame rate, bit rate, and set the priority of the conversion to be able to watch your favorite TV shows during the conversion. The program’s multi conversion capability lets you select many files at the same time and automatically create the queue of files for conversion.
It gives you complete control over the files that you want to convert. Power Compress™ uses the Microsoft DirectShow™ technology and can therefore convert faster than other conventional products. You do not need to be a professional to use this tool. The software provides default settings and auto-select features that give you high quality and low size conversions.
- Can Power Compress convert license protected DVR-MS files?
No, absolutely not. If the files recorded are protected by the authors and/or broadcasters of this content, not only are you subject to the laws of copyright but you are also strictly limited to playback only within your Media Center.
The development team here at PowerCompress is also subject to these same rules and regulations of copyright infringement therefore, we are not permitted to modify this content in any way, shape or form..
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